Refund Policy

Unfortunately, we don’t accept returns of product or do exchanges of product.

If your order was damaged in-transit, or if you’ve received the wrong Back 2 Nature order, please reach out to our customer service team immediately by emailing:

Chanel Dankert: info@back2nature-sa.com

If you believe there is a quality issue with your Back 2 Nature product, please take note of the batch number and the “best by” date printed on the packaging, so that we can trace the specific batch of Back 2 Nature product that you have received. It would also be really helpful if you could please email us photo's of your concerns.

These inquiries will be handled on a case by case basis.